Serving the medical community since 1986

FAQ's

  • When do I need to complete a Sammy Registration form? Forms
  • What are the requirements for Sammy workstations? (KB) Technical Support
  • How to set up and use e-mail in Sammy (KB) Sammy Systems
  • How do I use a tablet with SammyEHR? (KB) Sammy Systems
  • How to set up and use the fingerprint scanner with SammyEHR (KB) Sammy Systems
  • Can I add my office address to the Email reminders from the appointment calendar? (KB) Sammy Systems
  • I have a new computer. How do I transfer Sammy to it? (KB) Technical Support
  • How to write orders for BAKO SamNotes
  • How do I know what version I am on? (KB) Sammy Systems
  • How do I configure my anti-virus and firewall for Sammy? Technical Support

MIPS 2020

  • MIPS Reporting for 2020
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2021 Information

  • How do I globally change my fees? (KB)
  • How do I update my DMERC (CEDI) fees?
  • Medicare Eligibility - What it is and how it works (KB)
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Forms

  • Missing ERA
  • ERA Setup Form - All Companies
  • CEDI (DMERC) Recertification
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Training Videos and Webinars

  • 2021 New Year Fee Updates and Tips Webinars
  • 2020 Year End Webinar
  • Interactive Accounting Ledger Report Update
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Sammy Cloud

  • Sammy Cloud Email Address Setup
  • Why upgrade to Sammy Cloud?
  • Requirements for Sammy Cloud
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Technical Support

  • I have a new computer. How do I transfer Sammy to it? (KB)
  • Windows versions that are no longer compatible with Sammy (KB)
  • How do I change the outbound caller ID for faxes sent from Sammy?
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Sammy Systems

  • Libraries
  • Eligibility
  • Billing and Transmissions
  • What credit card processor does Sammy support? (KB)
  • Is there a way to change the intake form? (KB)
  • How can I prove timely filing? (KB)
  • See more

SammyUSA and SimpleSam Important Info

  • What states mandate electronic prescribing of controlled substances? (EPCS)
  • Patient Safety Communications - Sammy Systems
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Telehealth and Patient Contact Info

  • How can I export patient data (patients with emails ) for marketing purposes? (KB)
  • Getting the latest updates to bill Telehealth
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Company News

  • Logging into Our New Payment Portal
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